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Army Regulation (AR) 635-200 sets forth the policies and procedures for the Army’s Qualitative Management Program (QMP). AR 635-200 is linked below. Under this program, an Army board periodically reviews the official files of noncommissioned officers in the rank of Staff Sergeant and above to determine if the Soldier’s performance, conduct, and/or potential for advancement meets the Army standards. Soldiers identified as not meeting these standards may be denied continued service and involuntarily discharged. Unfortunately, sometimes high quality Soldiers go through the QMP process.
When reviewing a Soldier's OMPF, the board considers the following factors: moral and ethical conduct which is incompatible with the values of the NCO corps and Army ethic, lack of potential to perform NCO duties in current grade, decline in efficiency and performance as reflected by the Soldier’s NCOERs or failure of NCOES courses, recent or continuing disciplinary problems, or other discriminators, such as, a bar to reenlistment, inability to meet physical standards, or inability to comply with the Army body composition program. Soldiers selected for denial of continued service by the QMP board are notified via memorandum from the USAEREC Commander through the first LTC or higher in the Soldier’s chain of command. The Soldier and Commander must complete the “Statement of Options, Qualitative Management Program” form (DA Form 4941) within 7 days of receiving the QMP memorandum notification. Soldiers denied continued service under QMP may file an appeal within 60 days of completing DA Form 4941. The Soldier is only permitted to submit one appeal and no request for reconsideration of a denied appeal is authorized. Each Commander in the Soldier’s chain of Command, through the General Court Martial Convening Authority (GCMCA) or general officer commander, will add substantive comments regarding the Soldier’s performance and potential and recommend approval or disapproval of the Soldier’s appeal. The appeal may be based upon material error or improved performance. Material error usually exists where something has been misfiled in a soldier’s OMPF. Improved performance is the more common ground on which to appeal. Improved performance simply means the soldier has overcome the weakness cited by the selection board, and that separation is not in the best interests of the Army. Favorable chain of command endorsements are important for a successful QMP appeal. See Chapter 19 of AR 635-200
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